RV Arizona - Consignment Specialists Reviews
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Andrew Schwartz, Buckeye, AZ
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Richie was very helpful. He listened to our wants and needs and helped assist in finding the right trailer for us! Thank you, to the rest of the team at Rv Arizona!
William Kenyon, Sun City, AZ -
Our experience was fantastic. Ashlee treated us great as well as Joseph and AL.
Aerin Daniel -
Great working with everyone here.
Andy Dahlstrom -
Richie was very helpful and listened to our wants and needs and was able to assist in finding the right motorhome for us! Thank you, to the rest of the team at RV Arizona!
David Laughton, Sun City, ARIZONA -
Great team to work with couldn't ask for a better experience!
Michael Hull -
We recently purchased a 2008 Simba motor home and also put our Arctic Fox 990 truck camper on consignment with RV Arizona. We were helped by Bobby (Salesman), Joe (Finance), Dean and Santiago (Service), as well as by Mary and Cayjon in the Consignment Department. The performance of everyone on the staff of RV Arizona went well above and beyond all our expectations. Even almost three weeks after our purchase, the staff continued to help us when they were no longer obligated to do so. We encountered an unexpected gas leak on the Simba, and they let us bring it back to the lot where we could park it overnight and watch for the leak to stop. Dean, Santiago and Bobby did their best to check out what was leaking, and they contacted Champs Automotive to set up an appointment for us to deliver the motor home to them for repairs. Champs was heavily booked out for over 2 months but agreed, because they were used to working with Dean and RV Arizona, to let us bring the motor home over and they found a hole in their schedule to look at the problem. Two days (not two months) later the motor home gas leak was fixed. Meanwhile, Dean and Bobby advised us how to work through the extended warranty to get the repairs covered. Incidentally, it was Joe in Finance who helped us decide on purchasing the extended warranty even though we were not inclined to do that. Thankfully, Joe's recommendation led to us having coverage for the unexpected fuel leak. So, even though RV Arizona's obligations to us had been fully completed, their help and support continued well after our purchase, and it was given cheerfully and willingly. We have found that Mary and Cajon in the Consignment Department are equally friendly, helpful, and true to their word. Their friendliness and helpfulness are genuine, and not motivated by pure profit, even though we know this is a profit-making business. It is very easy for us to recommend RV Arizona to our friends.
Bill Johns, Sun City West, AZ -
I called about an rv they had on their lot. They were honest and told me the problems with the unit so I was aware of its problems before we drove a great distance to find that this was not the rv we were looking for. Honesty is rare these days. You can trust this company!
-Anonymous -
We had the best experience with the purchase of our 2015 Keystone Cougar. We are so happy with this purchase. The staff was so helpful with the purchase, financing and the final walk thru to make sure all our questions were answered. I will recommend RV Arizona to all my friends.
Sherry Beeler, Glendale, AZ -
I would give RV Arizona Ten Stars. Our experience was positive from the moment we arrived. Ben was our salesperson. He really was like having a friend show us the RV we were interested in seeing. Bless him, I asked and he answered a million questions.
Al took care of negotiations with the Seller.
He was absolutely wonderful.
Thank yall for making the purchase of our RV a fun and positive experience!-Anonymous -
I reside several states from RV Arizona and where my 5th wheel was being stored. Originally spoke with Ted to set up the sales contract, which required moving the unit from storage to their site, emptying the unit (which had been setting for 5ive years) and making the unit pristine clean. This saved me from having to drive to AZ to move the unit. Mary and Ken were instrumental in advertising the unit and completing two necessary repairs other dealers could not accomplish. Excellent staff and company to work with.
-Anonymous -
We thought we were going to a place a friend told us about. Nothing like winning when we went to different RV shop.
If your looking for an RV look no further. RV Arizona is the only plce you need to go.
First off we were greeted by a unique old pup named Earp, that loves to welcome everyone.
The staff are very friendly and know their stuff.
The team worked their magic to ensure all our concerns addressed and found great financing.
Thank you, Everyone at RV Arizona for your kindness, patients and hard work to make our Bucketlist Dream come true
Barb & GaryBarbara Gary Newman Swearingen, Avondale, ARIZONA -
We had a great experience. Josh was awesome and the communication was great too. Love our RV and the dealership took care of any issues right away. Shout out to Michelle in service. Thanks so
Much.Ryan Cooper, Port Orchard, WASHINGTON -
We just purchased an Itasca Sunrise 35L from RV Consignment Specialists and received the absolute Best customer service. We are seasoned senior citizens and are not new to the rec vehicle purchase experience. The whole team at RV Arizona Consignment Specialists treated us with respect and professionalism and made the purchase process a pleasant experience. We did have an engine problem immediately after the sale, but the management team stepped up and reimbursed me for the cost of repairs. I would highly recommend the dealership to anyone looking for a recreation vehicle, they are honest and extremely helpful and put after-sale customer service at the top of their business model. We love our new to us motorhome.
Michael Bakara, Yuma, AZ -
We just had our 5th wheel delivered and wanted to share our experience. The service provided was top notch by everyone we dealt with. Abbey was very honest with us and felt no pressure to purchase, we liked him immediately. Joseph in Finance treated us very well and set up the delivery of our coach at a moments notice. The crew who cleaned our coach did a fantastic job, everything was spotless and made us very excited to take it out on the road as soon as possible. Our overall experience with RV Arizona was very pleasant, we felt relaxed and not rushed which is why we gave them a 5 star rating. We are willing to drive clear across town again (we live in east Mesa) to do business with RV Arizona.
Debi Alexander, Mesa, AZ -
After a cross country trip we found that RVing was just not for us and decided to sell our Class C motorhome. The whole consignment process could not have been any more convenient. After agreeing on a sales price the RV was cleaned and detailed by RV Arizona. The interior was staged for photos and then placed online for viewing. In about 3 1/2 weeks we received a call that our RV had been sold. The payoff to our lender was handled quickly and accurately with absolutely no hassle. In about a week we received notice that our loan had been paid off. We highly recommend RV Arizona.
Gregory Reichard, Buckeye, ARIZONA -
Dear Marty and the team at RV Consignment Specialists, A Big THANK-YOU for the fantastic customer service that we received at your dealership after purchasing our 2000 Isata Touring Sedan. You and your team resolved a mechanical issue which was not known to yourself or apparent in the test drive and overall inspection by me during the purchase of this RV. Thank-you for going above and beyond by having this difficult to resolve issue fixed. The cooperation and spirit of customer service that was shown is far above what one would expect in this day and age. I am writing this letter to let anyone considering a purchase at RV Consignment Specialists in El Mirage know that they are purchasing from a honest and forthright dealership which truly puts customer service at the top of their list. With much gratitude, Rawley.
Anonymous Chandler -
I got the money I wanted for my RV and I got it within 90 days. One of my friends who is still hoping to sell his RV after 9 months said, In this economy, you got lucky. I think it was more than luck it was the result of listing with a thoroughly professional and exceptionally enthusiastic dealership. This was my third RV and Ive been very active in several local and national RV Clubs so I recognize the value of enthusiasm. My RV was rather unique not for everyone but the perfect fit for the right buyer. Everyone at RV AZ Consignment Specialists, from the receptionist to the sales people to the new owners, KNEW my RV. And they advertised it in all the right places a Texas buyer drove over and picked it up yesterday. Today I have my check in hand. I could not be more pleased nor more impressed with all the folks at this company.
Suzanne Sun City -
Chris Carty
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Barry McNeal
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Chris Peters
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HannaDiana and Raymond Toy review and Challenges
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So my wife and I were looking for a smaller and newer RV than our 32 footer class A when I found a cheap class c from Consign specialists online. We decided to look at it. Unit was clean and as described and staff was upfront with the imperfections.
After a quick discussion, we settled on a price; Jeff was great with putting ALL sale conditions in writing and got us out of there quickly enough for our 8 months old baby not to have time to cry or fuss!Consignment specialist was going to go through the entire RV, check each appliance and mechanical part. I must say I was doubtful... It's all about the bottom line right?We picked up the RV today and I still can't believe it!
The whole experience felt like we were buying a $50K RV... CS had done what they said PLUS:
- put in one new battery,
- swapped the MW which wasn't functioning properly,
- painted a large portion of the RV: unbelievable! Staff is friendly and accommodating across the board, Henry took the time to walk us through each appliance and answer our many questions.
And to top it all off, the RV painter wants it back in 2 weeks because the job was not good enough by his standards!! Seriously?!
I had the RV looked at by a professional mechanic right after the purchase (I guess I thought it could have been too good to be true) but again it all checked out. I give up and I'm now a fan of this business. Will definitively go back!Anonymous -
A++ experience at this location!
Would do business againThomas Burkley -
Above and beyond in assistance and service
Jim Hunter -
I never really thought about it, but I would use a realtor to sell my house, so why not employ a professional to sell my RV... And I HATE spending the time to meet buyers who have no intent on buying my vehicles all the time. Obvious choice... Consign...
Aone Pawning -
A friend of mine who bought a coach from Consignment Specialists referred me to them
and my experience was wonderful, very professional and understanding of my wants needs and affords, no pressure and very friendlyChris Jaska -
They do beautiful work and they are thoughtful
Shanna Brace -
Amazing customer service. Very professional. Consigned and sold my coach very fast!
Thank you! You guys are awesome!Sarah P -
They want to do thing right no hidden fees.
Alex Chantharath -
Good
Ramona De Noe -
From start to finish these guys:
- listened
- gave completely accurate descriptions of what they were selling & doing
- worked on our behalf
- bent over backwards to accommodate our schedule, including an unexpected breakdown & delay
- did what they said they'd do, & more We looked at lots of units, met some good folks, & a few others we hope to never meet again. But John (sales) & Chris (finance) made the whole process easy, and even fun. Note to the prior owner of our new Sunrise: thanks so much for all the loving care you put into her.Erich Fischer -
Sales staff is helpful, but not overbearing, they let you look at your own pace, but they are there if you need questions answered
Charley Farley -
Great deal on a American Eagle
Ron Carter -
Very good people. Very nice
Dan Sparks -
This is a RV Consignment Company but they treated us like we were buying a brand new coach.
Our salesman Josh & Mgr Big Al are the greatest. Thank You Gentlemen.
There were a few concerns we had & they took care of them without fail.
We had water inside the coach on the floor & they sent a employee to us in Prescott & repaired it.
I won't use anyone else, when we trade this in we will get the newer one from them.
EVERYONE there treated us with utmost respect.....
I wish everyone treated their customers as they did us.....Cheryl Moore -
I got the money I wanted for my RV and I got it within 90 days. One of my friends who is still hoping to sell his RV after 9 months said, In this economy, you got lucky. I think it was more than luck it was the result of listing with a thoroughly professional and exceptionally enthusiastic dealership. This was my third RV and Ive been very active in several local and national RV Clubs so I recognize the value of enthusiasm. My RV was rather unique not for everyone but the perfect fit for the right buyer. Everyone at RV AZ Consignment Specialists, from the receptionist to the sales people to the new owners, KNEW my RV. And they advertised it in all the right places a Texas buyer drove over and picked it up yesterday. Today I have my check in hand. I could not be more pleased nor more impressed with all the folks at this company.
Suzanne Sun, City West, AZ -
Dear Marty and the team at RV Consignment Specialists, A Big THANK-YOU for the fantastic customer service that we received at your dealership after purchasing our 2000 Isata Touring Sedan. You and your team resolved a mechanical issue which was not known to yourself or apparent in the test drive and overall inspection by me during the purchase of this RV. Thank-you for going above and beyond by having this difficult to resolve issue fixed. The cooperation and spirit of customer service that was shown is far above what one would expect in this day and age. I am writing this letter to let anyone considering a purchase at RV Consignment Specialists in El Mirage know that they are purchasing from a honest and forthright dealership which truly puts customer service at the top of their list. With much gratitude, Rawley.
Anonymous , Chandler, AZ
Richie listened to what our wants and needs were and then helped assist us in finding the right motorhome for us!! Thank you, to the rest of the team at RV Arizona1